Delivery charges are calculated on a per-order basis and are based on the value of your order and your geographic location. All postage is based upon items being packaged in our 'Standard' packing which is using 'Royal Mail Small Packets' or a Courier service if that is more appropriate. The shipping rates on all items are costed to include appropriate insurance and may require a signature upon receipt. Any order over 2kg may be sent in more than one package.
We operate three Delivery Zones:
UK: 10% of price of basket contents, minimum payment £4.00. If the order qualifies as a large letter it will be sent 1st Class, otherwise it will be 2nd Class and may require a signature to confirm delivery. All orders over £100 post free
EU: 15% of price of basket contents, minimum payment £8.50. All orders are sent 'Air Mail' or by courier, and are tracked. Any order valued at over £120 will be shipped free of charge
Rest of the World: 25% of price of basket contents, minimum payment £12.50. All orders are sent 'Air Mail' or by courier, and are tracked. Any order valued at over £200 will be shipped free of charge
In some circumstances with unusually large items, or those that require specialist packaging, we may need to adjust the shipping costs when the order is being prepared. In such cases we will contact you with additional shipping information when we process the order, giving you the new postage options, costs and the opportunity to cancel part of all of the order.
Orders are accepted on the basis of allowing up to 14 days for dispatch and delivery. However, we generally dispatch within 24-72 hours.
Import Duties and Taxes
Import Taxes (outside the UK); colonelbills.com is not responsible for any charges the customer may have to pay in taxes or customs duty. We suggest customers contact their local customs office to establish what additional charges may be incurred on importation.